Get Reminded
Open in the Get Reminded app

Frequently asked questions

Here are the most frequently asked questions about GetReminded. If you have any questions that are not answered here, please get in touch by email or send feedback here.

What is GetReminded?

We are a free service to store the expiry date of a contract, plan, policy or document that you will need to renew. Sign up on this website or via our app available on Apple App Store and Google Play Store. GetReminded will send emails or in-app notifications before the expiry date, including relevant advertiser's offers so you can save money when you renew or avoid a financial penalty for not renewing on time.

What sort of reminders can I setup?

Reminders include the following:

- Mobile phone plan [pre or post-paid]
- Electricity and gas plans
- Insurance policies [home contents, buildings, car, CTP, motorbike & caravan]
- Car registration and driver licence
- Passport and travel Visa
- Frequent flyer points expiry
- Interest-only and Fixed Interest loans
- Buy now, pay later loans
- 0% credit card balance transfer
- Internet and Pay TV [streaming services]
- App and software subscriptions

How does it work?

After setting up your reminders, you will receive a series of in-app notifications and emails within 60 days* of the expiry date. Alerts may include relevant advertiser offers, giving you time to shop around so you can make a more informed purchase decision. This makes it easy to decide what's the best way to save money right at the time you need to renew the contract or document.
* Except passport reminders where alerts start 8 months before an expiry date since many countries require 6 months validity to enter.

Can I use GetReminded if I don't have a fixed expiry date for a particular service?

Absolutely. You can set a date that is your personalised 'Review date' instead of being a fixed 'Expiry date'. This basically means you are setting an alert to check with your service provider that you are still getting the best deal on things such as a pre-paid mobile plan or month-to-month energy account.

Why do I need GetReminded?

When a service contract expires, such as your mobile phone plan, you may continue paying for the handset even though it has been 'paid off'. Energy contracts are also known to default to a higher rate when the original contract lapses. There are severe financial penalties for a lapsed car rego and driver licence, whilst no one wants their passport to expire.

GetReminded enables you to stay in control of these documents and save money by never overpaying again.

How do I renew a reminder?

Login to your Dashboard, click the 'cog' icon in the top right corner of the relevant tile, click the 'Edit' option and change the expiry to a new future date. Also, you can edit the Provider if you have found a better deal elsewhere!

Follow these steps to also delete a reminder if required. As a courtesy, unless you have updated the expiry date, we will continue to provide an annual reminder.

What do I do when a reminder has expired in my Dashboard?

When the Expiry Date or Review Date passes for one your reminders, the relevant Dashboard tile will be greyed out.

Click the 'cog' icon in the top right corner of the tile, click 'Delete', then set up a new reminder by clicking the 'Set a new reminder' tile.

What do we do with your information?

Your personal information is stored in our secure database and will never be shared with any third party. We only collect the minimum amount of information to activate your reminder but don't hold financially sensitive or personally identifiable data.

What is our No Spam Guarantee?

GetReminded has a No Spam Guarantee. This means we don't send random emails at times you don't want to hear from us. Instead, you will only receive reminder emails and in-app notifications during the period around your nominated expiry date. Of course we will also send occasional administrative messages about platform updates or managing your account.